Growing Businesses, Changing Lives.
With its principal place of business in Makati City, MDSCSI has approximately 400 full time employees, including a 50-FTE Technical Group, and 300 contact center seats. MDSCSI is a proud member of the Philippine Software Industry Association (PSIA) and the Contact Center Association of the Philippines (CCAP).
MDSCSI is duly registered with the National Privacy Commission (NPC).
Our main customer-facing application for our clients to establish online identity and branding, and to showcase their products for online retail selling.
The back office system that automates the distribution of online orders to the various branches, restaurants, and fulfillment centers.
Assign orders to riders, track where they are, automate reporting back of delivered orders, time/measure the process.
A group of applications for use by head office personnel to manage supporting
processes that include marketing campaign management, purchasing to payment, warehousing and inventory, among others.
LiveChat is a complete customer service platform that delights your customers and fuels your sales. Connect across multiple channels. Manage all customer interactions in one place for more effective customer service.
MDS Call Solutions, Inc. (MDSCSI) is a business solutions outsourcing company specializing in contact center (call center) and digital solutions. We offer voice and digital services, on top of software and application development services to complete our clients’ business solutions and market strategies.
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