ACCOUNT MANAGER

Job Summary: As an Account Manager, you will be representing world-class technology solutions in the areas of communications, entertainment and digital services by seeking out new business opportunities, communicating the business value proposition in a consultative manner, developing and maintaining good client relationship and competently performing all sales activities. Responsibilities:

• Prospect for potential new clients and turn this into increased business.
• Cold call as appropriate within the market or geographic area to ensure a robust pipeline of opportunities.
• Identify potential clients, and the decision makers within the client organization.
• Identify and build new revenue streams by proactively engaging clients in up-sell activities.
• Review complex client requirements on ongoing basis and provide specific solution recommendations.
• Develops and manages a customer account base.
• Initiate regular communications with prospects and existing clients while successfully presenting features and benefits of product/services.
• Develop a rapport with new clients and set targets for sales and provide support that will continually improve the relationship.
• Prepare project proposal ensuring that the product offering, pricing, payment terms and other commercial terms are indicated.

Requirements & Qualifications:

• Bachelor's degree in Business, Marketing, Communications, or related field.
• At least 5 years of working experience in sales and account management.
• Experience in B2B sales in a telecommunication industry.
• Experience in selling diverse range of IT and communications solutions.
• Excellent professional communication skills required, both verbal and written.
• Strong business acumen and creativity.
• Knowledge of principles and methods for showing, promoting, and selling products or services.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Extensive experience in dealing with clients and conducting client presentations and negotiation.
• Deep understanding of CRM systems and best practices

INSIDE SALES SPECIALIST

Job Summary: The Inside Sales Specialist is responsible in generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. As an Inside Sales Specialist you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales executive should be able to build rapport with customers and close sales. Responsibilities:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Understand customer needs and requirements.
• Route qualified opportunities to the appropriate sales executives for further development and closure.
• Close sales and achieve quarterly quotas.
• Research accounts, identify key players and generate interest.
• Maintain and expand your database of prospects within your assigned territory.
• Team with channel partners to build pipeline and close deals.
• Perform effective online demos to prospects.

Requirements & Qualifications:

• Bachelor's degree in Business, Marketing, Communications, or related field.
• At least 5 years of working experience in sales and account management.
• Experience in B2B sales in a telecommunication industry.
• Experience in selling diverse range of IT and communications solutions.
• Proven experience in generating new sales leads, successful negotiation and closing skills, and fostering customer relationships.
• Ability to prospect and close new sales leads through solution-selling to commercial customers.
• Prepare sales presentations; demonstrate and explain the operation and use of products.
• Contact current client base with specific products and services to meet their needs.
• Track record of over-achieving quota.
• Strong phone presence and experience dialing dozens of calls per day.
• Proficient with corporate productivity and web presentation tools.
• Experience working with Salesforce.com or similar CRM.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

SOFTWARE QA MANAGER

Job Summary: The Software Quality Assurance Manager is responsible for delivery and governance activities for small to large scale development projects, incidents, and enhancements. The role will also define and implement the team’s testing processes, and procedures. Responsibilities: Strategy & Planning

• Documents all QA processes and enforce QA governance.
• Deliver project Test Strategies and Playbooks.
• Identify and deliver continuous service improvements initiatives.
• Develop and rollout QA templates, tools, performance enablers and standards.
• QA resource forecasting and capacity planning.
• Liaise with Technology portfolio teams to resolve technical issues during development, SIT, and UAT. Deep dive and carry out technical discussions to come up with workable solution to move forward.
• Aid on technical documentation pertaining to solution and architecture, and application changes.

Service Delivery:

• Formulate and implement software testing strategies and plans.
• Definition of the scope of testing within the context of each release/delivery/sprint.
• Formulate, implement, and report on appropriate testing metrics.
• Deploying and managing the appropriate testing framework that will meet the project requirements.
• Achieve productivity gains by driving continuous improvement activities within the team.
• Experienced in test management, covering test strategy, test planning, scoping, and system test and UAT execution management.
• Experienced in User Acceptance Testing support and change management.
• Expertise in defect management.
• Contribute and enforce Release Management governance for small and large projects.

Communications & Reporting:

• Collaborate with the Business and Technology stakeholders to build an exciting and innovative culture within the teams.
• Ensure transparency in all projects through accurate reporting of the testing team’s KPIs and metrics.
• Provide regular testing updates to project stakeholders, particularly highlighting any testing-related potential risks and issues in advance.
• Keep track of testing work effort estimation versus actual time spent.
• Build testing dashboards in the enterprise-chosen test management tool.

People Management:

• Establish clear accountabilities and authority levels for direct reports and build a strong culture of accountability and performance to ensure delivery of business goals.
• Actively participate and strengthen employee engagement.
• Enforce succession planning within the portfolio.
• Ensure cross-skilling happens within the QA Testing team to avoid single points of failure for critical applications supported.
• Minimize specialization as much as possible.
• Provide career direction for direct reports through an understanding of all disciplines and their desire for career progression.
• Contribute to the training development plan, and conduct training if necessary

JUNIOR/ SENIOR SOFTWARE DEVELOPER

Job Summary:

The Junior/Senior Developer is responsible for the developing of computer software applications and in converting specifications to detailed logical flow charts for coding into computer language.

Responsibilities:

• Analyze user needs and software requirements to determine feasibility of design and develop software solutions.
• Conceptualize and design applications based on requirements gathered from the client.
• Design or plan customization of applications for client use with the aim of optimizing operational efficiency.
• Create functional requirements and documents for application development projects.
• Create technical documents for application development projects.
• Code applications based on requirements from clients and finalized designs produced.
• Write/rewrite, review and debug coded programs.
• Compile and document application development and subsequent revisions (including comments and walkthrough on coded instructions).
• Conduct unit testing of developed codes/modules and assist in conducting User Acceptance Testing.
• Support applications/systems developed by addressing queries and fixing reported bugs/design flaws
• Handle rechecking of programs and correct errors by making appropriate changes to ensure that the desired results are produced.
• Coordinate with the Scrum Master in different activities regarding systems development projects (including architectural design of program, review/approval of projects, etc.)
• Provide regular updates and feedback on day-to-day status.
• Escalate issues/barriers encountered on projects to be implemented and on-going projects to the Scrum Master for early resolution.
• Speaks of ideas clearly and articulately in all presentation and situation may it be for internal or external clients, ensures that the point or idea is well expressed and understood.
• Corresponds with and generates reports for the group will all regard for style and language.

Required Education, Skills, and Qualifications:

• Must possess a bachelor’s /college degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
• At least 3+ years experience as software Developer.
• Familiarity with limitations of PHP,C#.Net, Python as a platform and its workarounds
• Proficient in PHP, C#.Net, Python, HTML5, JavaScript, JQuery Expert
• Experience with PHP MVC frameworks (Symfony, Kohana, CodeIgniter, Zend, etc.)
• Hands on Angular, couchDB and/or MongoDB.
• Excellent relational database skills with MySQL.
• Experience with building restful JSON web services
• Knowledge of API's
• Understanding of responsive design frameworks such as bootstrap

WEB DESIGNER / GRAPHIC ARTIST

• • Artwork and video creation for Web page posting
  • Works with  S&M Head in developing and conceptualizing design outputs.
  • Editing and optimizing artworks and videos for advertising
  • Proper file keeping of raw design files
  • Weekly performance/output tracking
  • Inception and development of design strategy for different marketing campaigns and tactics
  • Sales material design and instructional videos
  • Website wireframing (UI/UX)
  • Product design
  • Presentation design (in GSuite)
  • Print Ad design (Poster, Tarpaulin, Brochure, etc)
  • Website Design