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- Services
BUSINESS PROCESS OUTSOURCED SERVICES
Hardware & Software Sales
Freshworks
Happy customers. Energized employees. That’s impact.
Every solution we create is designed to help more people find success, more easily. So, if it’s not world-class, it doesn’t go out the door.
All SaaS, no bloat.
Freshdesk
Scale support experiences without scaling costs.
- Deliver personalized support fast
- Deflect FAQs and optimize agent workload
- Optimize operations with AI-powered automations and workflows
- Bring teams together for the future of hybrid work
- Leverage proactive AI-driven insights to optimize support
Freshsales
A powerful Sales CRM that helps you sell smarter and close deals faster.
- Efficient organizing, expert prospecting
- Great conversations, higher conversions
- Stronger sales, faster growth
- Less busywork, more business
Freshservice
Right-size your IT service management without skipping a beat. Your employees—and CFO—will thank you.
- Modernize your service management instantly
- Minimize downtime. Maximize service availability
- Discover, optimize, and manage all your IT assets
- Streamline processes across departments
- Plan and implement projects easily
MDS Call Solutions, Inc. (MDSCSI) is a business solutions outsourcing company specializing in contact center (call center) and digital solutions. We offer voice and digital services, on top of software and application development services to complete our clients’ business solutions and market strategies.
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